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VENUE ACCESSIBILITY
Due to the age and condition of our lift, it is taking time to be repaired. Therefore unfortunately, we are unable to provide wheelchair access at this time. Once this is fixed we will be a fully accessible venue.
We sincerely apologise for any inconvenience this may cause.
If you require a free carer ticket and are booking a ticket without wheelchair access, please email us at info@unlocked.london. We will prioritise your request and ensure you are at the top of the list when these tickets become available.
ACCESSIBLE TOILETS
Accessible toilets are available on both the Ground and First Floors.
VENUE LOCATION
Unlocked Shoreditch is located in the heart of Shoreditch, on Curtain Road, and is easily accessible via tube, overground, or bus.
While there is no on-site parking, there is limited parking at a nearby Euro Car Park on 162-167 Shoreditch High Street (prices starting at £12 for 2 hours).
CLOAKROOM
We provide a cloakroom for coats and bags.
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HEALTH AND SAFETY
Before purchasing a ticket, please be aware that the event includes bright lights, strobe lighting, low light, loud noises, haze, and fog. If you are sensitive to any of these elements, please take the necessary precautions prior to attending.
HEALTH AND SAFETY PRECAUTIONS
The venue may feature bright lights, loud noises, and fog effects. Visitors who are sensitive to these elements should take appropriate precautions before attending.
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GET TO US
The venue is located at 118 Curtain Road, Shoreditch, London EC2A 3PJ, a 5-minute walk from Old Street and Shoreditch High Street stations.LOST PROPERTY
Yes, contact info@unlocked.london for lost items.HIRE THE SPACE
SPACES UNLOCKED
PROHIBITED ITEMSProducts banned under the Psychoactive Substances Act 2016, including nitrous oxide
Fireworks, explosives, smoke bombs, canisters, or flares
CBD oil (permitted only in unopened, branded, and labeled bottles with contents containing no more than 0.2% THC)
E-liquid (only allowed if it is easily identifiable)
Airhorns
Paint spray
Marker pens
Lasers
Work tools
Weapons or potential weapons, including knives
Drones/UAVs
Generators
Speakers
Unofficial tabards or reflective jackets
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Who can I contact if my question isn’t answered here?
For questions, contact info@unlocked.london. -
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UNLOCKED uses cookies for three main purposes:
· To monitor website performance and help us make improvements in the future
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Managing cookies
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Depending on the browser you are using, cookies can be managed according to the steps shown in the below table.
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You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies.
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GENERAL
In these terms and conditions (Terms), the following words shall have the meanings set out below:
TICKET
Means any ticket for attending a live event (including, but not limited to, timed events, talks, concerts, recordings or other ticketed events) offered for sale by us or our authorised agents, and any reference to an event shall include any of these;
VENUE
means Unlocked Shoreditch Ltd, 118 Curtain Road, Shoreditch, London, EC2A 3JP
WE
means the company registered in England and Wales with Company number 16293095, whose registered office is at the Venue; and "us" and "our" shall be construed accordingly; and
YOU
Means you or anybody who in our reasonable opinion is acting with your authority or permission; and "your" shall be read accordingly.
All Tickets are sold subject to availability and to these Terms, as applicable. By purchasing any Ticket, you accept that these Terms will govern that purchase for you and any members of your group. Any Ticket obtained in breach of these Terms shall be void (and non-refundable) and all rights conferred or evidenced by such Ticket, Membership, or voucher shall be void.
PURCHASE
Any purchase of Tickets is only valid when processed by us or an agent authorised by us. We are not responsible for any Tickets that have been sold through unauthorised methods.
By making a purchase, you warrant to us that all details supplied by you are true and accurate. If you are under 18 years of age, you may purchase Tickets only with the involvement of your parent or guardian.
Tickets may be restricted to a maximum number or sold subject to certain restrictions, such as a minimum age for entry. Any such restriction shall be displayed on our website or otherwise notified to you before or at the time you book. It is your responsibility to ensure that you read all notifications displayed on our website. We reserve the right to cancel any Ticket(s) purchased in excess of the maximum number (without prior notice unless the purchase of Ticket(s) in excess was due to our error, in which case we will notify you prior to cancellation).
If you purchase Tickets over our website:
- Completion and submission of the online booking form shall constitute an offer by you to purchase Tickets subject to these Terms. Once you submit the online booking form, we will process the form, confirm that you have sufficient funds to cover the total cost of the transaction, and then charge your payment card accordingly. This in itself does not constitute acceptance of your offer, and no order shall be accepted until we have received full payment in cleared funds.
- If payment is taken, an on-screen confirmation will be displayed, and we will send you a confirmation email acknowledging your booking and setting out the details of your booking. Only the email confirmation shall constitute our acceptance of your booking and create a contract with us, and the contract will relate only to those Tickets indicated in the email confirmation. The only language available for the conclusion of a contract shall be English.
- Details of all contracts concluded online (including the method of payment but not the card details) will be kept on file by us and can be provided to you upon request.
It is your responsibility to check that any Ticket issued to you is accurate, as mistakes cannot always be rectified after purchase, and any corrections are at our discretion. Please contact us immediately if there are any mistakes, but amendments after confirmation may not be possible. It is also your responsibility to inform us if there are any changes to your details once your booking has been made. You can manage your booking by logging into your account.
PRICE AND PAYMENT
The price of all Tickets will be advertised on the website based on the best available information to us, but we are not obliged to conclude any contract at that price. All advertised prices are inclusive of any applicable taxes but exclusive of any per-transaction booking or delivery fee. Any discounts are subject to availability and our discretion and cannot be booked in conjunction with or combined with any other reductions or offers.
If you are paying for your Tickets using a third-party credit/debit card, you must provide us with written authorisation from the cardholder. We reserve the right to cancel any booking which we reasonably suspect to have been made fraudulently.
REFUNDS
We shall not refund any Ticket(s) after purchase. If Tickets are not used at the time of the attendance date/time of the Ticket, no refund will be given for non-attendance.
CANCELLATION
Cancelled or rescheduled events: where there is sufficient time, we will use reasonable endeavours to notify you using the details you provided us with at the time of ordering. However, we do not guarantee that you will be informed of such cancellation or rescheduling before the date of the event, and it shall remain your responsibility to ascertain whether an event has been cancelled or rescheduled. Please ensure that you inform us of any change to the contact address, telephone number or email address you provide us with at the time of ordering.
CONDITIONS OF ENTRY
A valid Ticket must be produced to get into an event. Removing any part of, altering or defacing the Ticket may invalidate your Ticket.
Please ensure the relevant ticket type has been purchased for the relevant ticket holder. We retain the right to ask for ID if necessary to confirm any concessionary rate purchased.
We reserve the right to refuse admission and may request any Ticket holders to leave (taking any such appropriate action which may be necessary to enforce this right) before or during an event if in our reasonable discretion we consider it to be necessary to do so. No refunds will be given to Ticket holders who are refused entry or ejected due to their own behaviour. We may also, on certain occasions, have to conduct security searches to ensure the safety of visitors.
Latecomers will be asked to wait until a suitable time slot depending on availability before being admitted for entry, but this may not always be guaranteed.
Ticket holders who leave the event may only re-enter at the discretion of the management. Otherwise, there will be no re-admission or pass-outs of any kind. The obstruction of gangways, access-ways, exits, entrances or staircases, congregating in non-designated areas or seeking entry to areas for which you do not hold a Ticket is strictly forbidden.